Shipping

Hair is typically shipped within 12 to 24 hours after your payment is processed. You will receive a tracking number once your order has been processed and shipped. This could be anywhere from 1 to 2 days before your order is due to be delivered. During holidays, inclement weather, and big sales shipping may take a little longer but all customers will be notified of any delays.

**ALL OF OUR ORDERS ARE SENT WITH SIGNATURE REQUIRED.**

We will not be held responsible for packages that have a confirmed delivery status. Unlike most companies, our customers have the option of asking for packages to be delivered to a PO BOX, but these requests will need to be submitted through email and require an extra fee and an extended delivery allowance!

FOR OUR OVERSEAS CUSTOMERS PLEASE NOTE YOU ARE RESPONSIBLE FOR ANY ADDITIONAL CUSTOMS IN ORDER TO CLEAR YOUR ITEMS.

Depending on your account status, PayPal may allow you to place an order and ship to an address other than your billing address.

Refunds

We only accept exchanges within 7 days of receiving it. All hair MUST be returned in original packaging (including bundle tie). If hair has been tampered with such as combed, washed, or installed all refund guarantees will be voided.

To process a return/refund, please email ll4l@yahoo.com with the reason for your refund request & your order number so that we may provide you with our return address.

EXCHANGES NEED TO BE SENT TO:

LL4L HAIR

PO BOX 2280

MISSOURI CITY, TX 77459

Thanks again for choosing and doing business with Luxurious Locks For Less!